Sick computer sick customer?

No, don't worry. We have not started insulting our customers. Having completed a repair on a laptop for a customer he collected it wearing his hospital pyjamas! Apparently the doctors had refused him permission to leave the hospital but he did anyway. Quite strange seeing someone standing at your counter with their hospital tag on…
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So just how was 2016?

Last year 2016 we booked in 918 repairs. Those repairs cover laptops, desktop, All In Ones, Printers, tablets, some phones and a few odd items. The figure booked in does not include support calls either visits to a customers premises or remote support. As a comparison in 2015 we booked in nearly two repairs a…
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A little unwanted Christmas present

Well it has been an interesting start to the year but not for particularly good reasons. I discovered accidentally that our website had been hacked over Christmas. They didnt just hack it but the deleted all the contents. Normally this would not be a problem but our hosting company who we were in the process…
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